Accessibility statement

Accessibility statement for South Tyneside Works

This accessibility statement applies to content published on the www.southtynesideworks.com domain.


This website is run by South Tyneside Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.


How accessible this website is

We know some parts of this website are not fully accessible:

  • some documents are in PDF and other non-HTML formats and are not fully accessible to screen reader software

Feedback and contact information

If you find any problems not listed on this page or think we're not meeting accessibility requirements:

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

In your message, include:

  • the web address (URL) of the content
  • your email address and name
  • the format you need - for example, plain text, braille, BSL, large print or audio CD

We'll consider your request and get back to you in 14 working days.


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations').

If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


Technical information about this website's accessibility

South Tyneside Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.


Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

PDFs and other documents

Some documents are in PDF and other non-HTML formats and are not fully accessible to screen reader software. Non-HTML documents published on or after 23 September 2018 must have an accessible format. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value). We are working to fix accessibility issues with the PDFs published on or after 23 September 2018. We are prioritising documents which are regularly downloaded.

Content that's not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.


What we're doing to improve accessibility

We are urgently fixing content which fails to meet the Web Content Accessibility Guidelines version 2.1 AA standard. We will update this page when issues are fixed.

We are making sure any new content meets accessibility standards.


Preparation of this accessibility statement

This statement was prepared on 3 February 2023. It was last reviewed on 12 June 2024.

This website was last tested on 12 June 2024 against the WCAG 2.1 AA standard. The test was carried out by South Tyneside Council.

We tested a sample of pages on our main website platform, including the following templates:

  • Homepage
  • Landing pages
  • Search results page
  • Course content pages
  • Content pages

We carried out both manual checks, and automated tests using the axe accessibility checker.